Product update

Passes with Rules

Pavilion pass performance, targeting and issued passes

Club Operators, your growth engine is robbing you.

The passes you offer to bring new players into your club are likely giving away more than you intended.

In theory, free passes sound like a great way to boost engagement. But without the proper guard rails, the passes function as free bookings with no restrictions — your players aren't dumb, and that's how they'll use them. Members spend passes meant for new players on their own court time or program registrations. With no cap on length or price, the pass is worth the most expensive booking the member can find.

Pavilion solves for these kinds of realities: we built passes that carry their own rules. A guest pass can only be used for a guest, never for the member's own court time or event registrations. Every pass is scoped to what the club picks, and nothing else.

We're building Pavilion so the effort clubs put into growing their community translates into lasting value.